Calling and texting people is heavily regulated — a single wrong call can cost hundreds of dollars. AI Phone Genius is built to stop an illegal call before it happens: consent gating, contact-local calling windows, an internal do-not-call list, one-click opt-out, and a full audit trail are wired into the platform, not bolted on.
Compliance is the product's biggest differentiator — not a checkbox.
Eight guardrails run on every campaign. None of them are optional, and none of them depend on you remembering to switch them on.
No contact is dialed unless their recorded consent clears the level a campaign requires.
Calls only place inside legal hours in the contact's own time zone — never yours.
Your workspace keeps its own suppression list that overrides everything.
When someone says “stop,” one action makes it true everywhere — by voice or by chat.
Callers are told they're speaking with an AI assistant — it's baked into the agent, not left to chance.
Every compliance-relevant event is recorded and never rewritten.
No campaign goes live until you've acknowledged the four things that matter.
Your contacts, calls, and consent records are scoped to your workspace alone.
Five levels are tracked on every contact. Only the top two can ever be dialed — and the platform decides, not you.
| Level | Plain meaning | Callable? |
|---|---|---|
| Prior express written consent | Signed a form, checked a box, or scanned a consent card agreeing to automated calls or texts. The strongest grant. | Any campaign |
| Express consent | Verbally agreed to be contacted (e.g. “sure, call me” at your booth). | Express-level only |
| No consent on record | You have the number but no record they agreed to be contacted. | Never |
| Do not call | On your suppression list — an absolute stop. | Never |
| Opted out | Asked to stop hearing from you. | Never |
When you build a campaign you tell it which level it requires, and the platform quietly filters out anyone who doesn't clear that bar. You can't accidentally include them.
The platform does a lot — but it isn't your lawyer. Here's the honest line between what AI Phone Genius enforces and what stays your job.
You don't have to be a lawyer. You just have to tell the truth about where each contact came from and what they agreed to — the platform does the rest. AI Phone Genius's guardrails reduce your exposure; they don't replace your own legal review or your obligation to obtain and keep valid consent.
The essentials, stated plainly. We only claim what's true today — anything still in progress is labeled as roadmap.
All traffic between your browser, the API, and the platform runs over TLS.
The platform stores the contact fields it needs to call and stay compliant — nothing more is required to run a campaign.
An append-only ledger is the source of truth for money; calls of 15 seconds or less bill zero, and balances update in the same transaction as every charge.
Registry scrubbing is an optional connector your provider can enable — on the roadmap for turnkey setup.
No fake certifications, no borrowed badges. If it isn't listed here, we're not claiming it.
Spin up your first agent and see the guardrails run on every dial — consent-gated, time-boxed, and fully logged.